Saturday, December 29, 2012

Why Interviews Go Wrong: Top 10 Mistakes


I’ve recently had a unique opportunity to help out with recruitment and conduct behavioural interviews with potential candidates for a job opportunity at the company I work for. This was my first ever experience “on the other side”, since just two years ago I was the one applying for the same position.

What struck me the most was how important the non-verbal communication signals that candidates send are when making final decisions. The good news is that most of these “common mishaps” can be eliminated with some self-awareness and could significantly improve your interview scores.

Here are top 10 common mistakes that unsuccessful candidates made:

1)      Confidence or Cockiness? This is a very fine line. The best candidates are ones that have solid accomplishments but don’t over-exaggerate by repeatedly stating how awesome they are. Body language plays a role here - leaning back in the chair, with your legs crossed and looking way too relaxed can send off negative signals.

2)      Tone of voice – usually we hear people advise you to speak louder and clearer but I’ve noticed that variation in tone is key. We’ve had candidates that answered questions in theatre stage voices...we can surely hear them, but so could the interviewees next door.

3)      Eye contact – if there are multiple interviewers in the room, give each one a fair amount of eye contact instead of looking down or just only directing your answers at one person. The other interviewer wants to feel special too!

4)      Open body language – sit up straight. Also, if you rest your hands on the table where the interviewer can see them it will help you look warmer  and relatable.

5)      Read the interviewer(s). Do they look bored?..if so, try to sound more animated and start wrapping up the super-duper-important-and-informative autobiographical novel you are trying to share in one breath.

6)      Be self-aware of your composure beyond the interview room since other company employees might still see and hear you in the hallways.

7)      Bringing up too much personal life- It’s ok if you would like to share a life changing situation that’s related to the question, but don’t get too personal and cross the “too much information” boundary.

8)      Answers with too many fluffy words but no substance- Be specific. Use the STAR  method (Situation, Task, Action, Result) when you provide examples. Try to quantify your results when possible. For example, saying “I was involved in charity X and raised $10,000” is better than “I enriched the community through my work in charity X”.

9)      If you have a blog or website- only post the link of it on your application if you would want the employer to look at it and you think it will help you get the job.

10)   Honesty – I’m not going to say that we can pick up a fib every single time, but we can certainly notice it when you keep changing your answer with the follow up questions we ask. Just be honest straight up. Dishonesty won’t get you a call back.

 Another favourite thing that I’d love to share is a TED talk: “Your Body Language Shapes WhoYou Are” which explains how certain body language poses can help you build confidence before an interview.  

Remember, nothing beats coming prepared, and practice, practice, practice...that’s what friends ...(and Google!) are for.



Happy D-coding,
Darya

Credits to: Tegan, Vicky and Naryan for adding their experiences to my growing collection of interview anecdotes.

No comments:

Post a Comment